One of the first tasks when moving into a new apartment in the Pittsburgh area is setting up your electricity service. Duquesne Light Company is the primary electric provider for the city and much of Allegheny and Beaver counties. Here is a step-by-step guide to getting your service connected quickly and without hassle.
What You Will Need to Get Started
Before you begin, gather the following information:
- Your new street address, including apartment number or floor location
- Your Social Security number
- The date you want the electric service to start at your new residence
When to Start the Process
Contact Duquesne Light at least seven days before your move-in date to ensure that service is connected on time. Starting the process early helps avoid any delays.
How to Set Up Service
Duquesne Light offers a few convenient ways to start electric service:
- Online (Recommended): Visit the Duquesne Light website. Click on the “Start electric service” link (or the “Move electric service” link if you are transferring service from another address) and complete the online application.
- By Phone: You can also start service via the automated telephone system by calling 1-888-393-7100 and pressing “2-1-1”.
What to Expect Regarding Deposits
You may be required to pay a security deposit to establish service. The amount of the deposit may be equal to two average bills.
Refer a tenant, get $100
Know someone looking for a house or apartment for rent in Pittsburgh? If they sign a lease with us, we pay you $100.
How to avoid a deposit: Duquesne Light may waive the security deposit if you meet certain criteria, such as:
- Having a household income at or below 150% of federal poverty guidelines.
- Participating in the Customer Assistance Program (CAP).
- Qualifying for the CARES program if you are experiencing temporary hardship.
If you think you qualify for a waiver, contact the Customer Service Department at 412-393-7100.
Do You Need to Be Home for the Turn-On?
If the power at your new apartment has been off for an extended period, someone may need to be home to let the technician in. Confirm with the representative when setting up service if an in-person appointment is required.
What About Other Utilities?
While Duquesne Light handles your electricity, you are responsible for setting up other utilities. For natural gas in the Pittsburgh area, you will typically need to contact your specific gas utility provider, such as Columbia Gas or Peoples Gas. Water and sewer services are generally provided and billed by the municipality where your apartment is located, such as the Pittsburgh Water and Sewer Authority (PWSA).
Summary of Steps
| Step | Action |
|---|---|
| 1. Gather Info | Have your new address, Social Security number, and move-in date ready. |
| 2. Contact DLC | Start the process online at duquesnelight.com or by phone at 1-888-393-7100. |
| 3. Timing | Initiate the setup at least seven days before you move in. |
| 4. Deposits | Be prepared for a possible deposit unless you qualify for a waiver. |
| 5. Verify Access | Confirm if you need to be home for a technician to turn on the service. |
Renting in the Pittsburgh area?
Ultrarix Capital Partners manages houses and apartments for rent across the Greater Pittsburgh area. Browse what is available now, or learn more about renting with us.
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Common questions about renting in Pittsburgh
How do I find houses and apartments for rent in Pittsburgh?
Start on our available rentals page, or see an overview of houses and apartments for rent in Pittsburgh. Tell us your budget and preferred neighborhoods and we will match you with homes that fit.
Which areas around Pittsburgh do you serve?
We cover the Greater Pittsburgh area, including city neighborhoods and nearby communities like Bellevue, McKees Rocks, Penn Hills, and Verona. The full list is on our homepage.
How do I apply for a rental?
Find a home you like on the rentals page and submit an application with your details, income, and rental history. We review it quickly and follow up with next steps.
Are utilities included?
We typically do not include utilities. For most rentals, electric, gas, water, and trash are the tenant's responsibility. Each listing notes anything that is included.
Do you allow pets?
Pet policies vary by property. Some rentals allow pets, sometimes with a deposit or monthly pet rent. Check the listing or ask us about a specific home.
Can I refer someone and get paid?
Yes. If you refer a tenant who signs a lease with us, we pay you $100. See our referral page for details.
How do I contact Ultrarix Capital Partners?
Call +1-650-254-6706 or email [email protected]. We are a Pittsburgh based property management company at 725 School St, McKees Rocks, PA 15136.